Can we help you? Can We Help?
Our suppliers have been selected for their understanding of environmental protection, materials, quality as well as fair working conditions for employees and furthermore a professional way of working. Whether you browse our website or visit our yoga studio, we are always willing to share our deep knowledge and understanding of our manufacturers and their craft.
We are also available for the various application possibilities for the props. We will gladly support you in word and deed in order to carry out positions in a protected manner and optimally suited to the physical conditions.
You can find the most frequently asked questions in our FAQ. If you have specific questions, please do not hesitate to contact us. Please fill out the form below. Our customer service can also be reached via Whats up at: +41 43 229 37 52
Yoga studio address
Power Yoga Zurich @ Banana Ripening (Roof Top)
Yoga-Shop-Online GmbH or
Power Yoga Zurich by Nadine Christl
Kundendienst Shop / Customer Service Shop
Phone: +41 43 229 37 52
Monday - Friday 8 AM to 8 PM
Saturday + Sunday 9 AM to 5 PM
Mobile: +41 78 767 46 08
Frequently asked questions
How can I track my order?
If we have a link, we will send it to you by email. However, we ship within Switzerland via Swiss Post and outside via Swiss Post partners. Therefore, we do not always receive a tracking link. In any case, you will receive an email when your order arrives and leaves our warehouse.
How do I know that I have successfully placed an order?
In any case, you will receive an email when your order arrives and another one when it leaves our warehouse. After delivery, we take the liberty of sending you a link for feedback a few days later. We appreciate your feedback on Google or FB or Pinterest.
How can I exchange or return an item?
Of course, we hope that you are satisfied with the products you have ordered from us. If this is not the case, please contact us first. We will try to find a solution that will satisfy you as a customer. At the same time, we want to protect the environment and depending on the country and weight, sometimes quite costly fees for shipping and customs as well as handling the import are added. Often it just doesn't make sense to send the item back and forth for the above reasons.
We will therefore try to find another solution with you if possible.
Please note that in the event of a return, postage, customs clearance and customs duties to 100% will be at your expense and please notify us of your return by email at short notice. We refuse any acceptance of
a) duty unpaid articles
b) Returns with insufficient postage
c) not registered returns
When we send you the goods, you will see the cost of shipping and customs clearance during the payment process. We will take care of it for you, so you don't have to worry about anything.
How can I cancel or change an order?
Once you have successfully completed the ordering process and the payment is made, a change is unfortunately no longer possible. Of course you can always try to contact us via Whatsapp, but this is without guarantee.
Pricing and countries we currently serve:
Countries we currently supply:
- GUERNSEY (United Kingdom)
- ISLE OF MAN (United Kingdom)
- JERSEY (United Kingdom)
- United Kingdom
- CANARIAN ISLANDS (Spain)
- Czech republic
- Latvia /Latvia
- Lithuania / LITHUANIA
- Greenland / Greenland
Other countries on request. We are the general importer for JURU mats in Europe. Our prices are based on the prices of JURU India. We try to be +/- close to the prices of JURU Mats India.
However, since we have to pay for transport and customs clearance as well as VAT and customs clearance, and unfortunately we cannot live on air and love alone, we ask for your understanding that the price may vary from time to time.
In return, however, you have no official or administrative effort. Furthermore, you also have no unexpected costs, which still come to you. Consequently, no unpleasant surprises.
Can I see or try your mats live and on site?
Yes, of course. Just book a trial lesson with us, there you can convince yourself of the quality of the JURU mats, as well as our mediation cushions, pads, singing bowls and props live.
Please excuse the inconvenience. We will be happy to bring you the desired items to our studio in Zurich West for pickup.
However, please let us know 1-3 days in advance. Our camp is not in the yoga studio. Of course we are happy about your interest and also to get to know you. However, in order to prevent disappointment and duplicate paths, we would like to point out that it makes no sense to "drop in" unannounced.
Is it possible to order a custom made (Tailor Made) from you?
In principle, we are of course happy to do so. However, we also have to comply with a minimum order quantity, which varies depending on the product. This can be 20 pieces of an item or even 50. Please contact us for a detailed offer. We are open to your wishes and will do everything to realize your project/ your idea/ your design in the best possible way. Usually a certain lead time is required. The more lead time we have, the better and cheaper this option is for you. Since we import our goods by ship for ecological reasons, this alone takes 6 weeks. Depending on the order situation, the manufactory can sometimes produce within 10 days, but for larger order quantities or depending on the number of pieces or special requests, it can take up to 6 weeks. If you are really in a hurry, a lot is possible - but then it is a question of price, both for the transport by plane and for the manufactory.
I am an influencer, a public figure. I would like to have a mat or other material for free. In contrast, I will report about it.
First of all, thank you for wanting to report on us. To give us a better idea of what the coverage will look like, please provide us with some key data: Links to your social accounts, approximate number of followers per account, your email address, phone number, zoom or Skype details. Also, in which context you want to report and on which channels, in which time frame and approximate duration of the post as well as in which language the post should be published. And then of course, which product (in which color) and the desired address. We will definitely be happy to get in touch with you to give you feedback. Thank you and we look forward to hearing from you. Of course we are always interested. How you found us, on which channel and why this could be an interesting cooperation for both sides.